Privacy Policy

YoTracker Zimbabwe Privacy Policy

Introduction

This Privacy Policy outlines YoTracker Zimbabwe's commitment to protecting personal information in compliance with the Zimbabwe Data Protection Act [Chapter 11:12]. YoTracker is dedicated to ensuring data privacy, transparency, and accountability in the collection, processing, and storage of personal information. This policy applies to all data we collect, store, and process through our website, www.yotracker.co.zw, and related services.

1. Purpose and Scope

YoTracker collects only the information necessary to provide services, enhance user experience, and comply with regulatory requirements. This policy governs all personal and non-personal information collected, processed, or stored by YoTracker in Zimbabwe.

2. Data Collection

YoTracker collects information directly from users for specific purposes, including:

• Contact details: name, email, phone number
• Account and billing information: username, password, billing address
• Transaction details related to user activities on our website
• Technical data: IP address, browser type, and website interactions via cookies

3. Data Use

YoTracker uses personal information solely to:

• Provide requested products, services, and customer support
• Manage user accounts, process transactions, and deliver order confirmations
• Improve website functionality, conduct research, and personalize user experience
• Send product updates, service changes, and marketing communications (with user consent)

4. Data Storage and Security

YoTracker applies robust security measures to protect personal information against unauthorized access, modification, or disclosure. We retain data only as long as needed for the purpose it was collected or as legally required. Data storage practices are regularly reviewed to maintain data integrity and confidentiality.

5. Data Sharing

YoTracker shares personal information only as described below:

• With third-party service providers (e.g., customer service, payment processing), authorized solely for necessary services
• When legally required, such as in response to lawful requests or regulatory obligations
• To protect YoTracker's rights and safety or to prevent fraud
• During corporate restructuring, mergers, or asset sales, with notice provided to users

YoTracker does not sell personal data to third parties for their own marketing.

6. User Rights and Access

In line with the Data Protection Act, users have the right to:

• Access and review their personal information held by YoTracker
• Correct inaccurate or outdated information
• Request data deletion when it is no longer necessary for processing
• Withdraw consent for data processing at any time

7. Cookies and Tracking

YoTracker uses cookies to collect general usage data for website performance and marketing purposes. Users can manage cookie settings in their browser, although this may impact some website features.

8. Policy Updates

YoTracker may update this Privacy Policy to reflect changes in laws or service updates. Users will be notified of significant changes through our website or by direct communication.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact YoTracker at info@yotracker.co.zw or call us at +263 78 212 3639.